Frequently Asked Questions

This page is designed to assist you with a series of frequently asked questions and venue information. We welcome you to call your Event Coordinator for further details.

To confirm your booking, contact your Event Producer. They will create a Booking Agreement outlining the agreed date, event room, timings, price per head, minimum numbers, package inclusions, and our full terms and conditions. The Booking Fee (deposit) amount payable will be specified in your Booking Agreement. Your Booking Fee and signed Booking Agreement must be returned to secure your event.

Your Booking Agreement will outline all payable amounts along with due dates for payment based on your event date. All payments made will be reflected on your final invoice. Payments can be made via direct bank transfer (EFT) or credit card (surcharges apply).
The final invoice will be issued upon your final confirmation of guest numbers and all event inclusions. All previous payments will be reflected on your invoice, leaving only your outstanding balance for payment. Final balance is due 14 days prior to your event date. Payments can be made via direct bank transfer (EFT) or credit card (surcharges apply).
All Booking Agreements are based on minimum room numbers. You will be contracted to these minimum numbers along with additional guests, price structures, event inclusions, and any additional pre-determined items.
We stagger entrance times to ensure privacy as our venue may host multiple functions per day. While we strive to ensure exclusivity, it cannot be guaranteed. Your event’s start and finish times, as stated in your Booking Agreement, cannot be altered.
Alternate serves are included only in specific packages. If you would like to upgrade to alternate serves for entrée and dessert, please contact your Event Coordinator for more details.

2 – 9 years including 3 course children’s menu of a pasta, children’s main course and dessert, non-alcoholic beverages. 

We cater to special dietary needs, including vegetarian, vegan, coeliac, gluten-free, and food allergies, at the same price per head. Notify us of dietary requirements close to your event date. A 20% service surcharge applies if dietary numbers exceed 10% of your adult guests. Kosher or similar cultural meals are chargeable (POA).

Service meals are courtesy meals for your service staff MC, Entertainers, DJ, Photographers, and Videographers, (waitstaff are not considered service staff). The full three-course adult menu includes beverages

We proudly source quality produce and wines from various regions across NSW to support local providers. While some items may change, we ensure all replacements meet our high standards.

An AV Operator (sound engineer) fee is applicable for outside contractors requiring the use of our in-built sound system. If the DJ is provided by Navarra Venues, this fee is not applicable. Discuss tailored AV solutions with our Event Coordinators and AV partners. We offer projector and screen setups, internal AV equipment, and customised setups based on your specific needs. There is a minimum booking requirement of 6 hours.

External suppliers must consult with your Event Coordinator for access times and installation information. All suppliers must adhere to noise restrictions and guidelines. Additional costs may apply for holding, installing, clean-up, and removal. External suppliers must have a valid Certificate of Currency (CoC), Public Liability Insurance (PL), and must complete the Navarra Works Permit. External catering and beverage suppliers are prohibited.
We can book a professional DJ or MC for your event, starting from $995 + GST. Enquire with your Event Coordinator.
All our venues adhere to RSA laws and will refuse entry to intoxicated patrons. Local police are notified of school formals, and disturbing escort vehicles, including motorbikes, are not permitted.
Complimentary car parking is available for guests, valued at $35 per car.
Notify the venue in writing to cancel your booking. Refer to your Terms and Conditions for cancellation policies and fees.

We host a ticketed annual menu tasting evening, where our Executive Chefs design and prepare menus from our extensive menu selection (not your chosen menu) and where our Coordinators together with Luxe by Navarra showcase the latest styling trends. 

Corkage fee applies to any spirits supplied by clients. A limit of one bottle per table is permitted at any one time. (maximum bottles 30 – speak to your Event Coordinator). In addition, the client is to hire at least two Navarra Venues’ bartenders for effective service.

Enquire with your Event Coordinator about extending your event time. Prices will be based on event space and guest numbers. Please refer to your Booking Agreement T&Cs for more details.

Yes we can host events on public holidays, surcharges will apply. Long weekend Sundays are priced at Saturday rates. For more information on how to enjoy long weekend events & promotions, speak to your Event Producer.

Consider a venue takeover for an exclusive event experience. Our team can create a proposal for you, based on your custom requirements for midweek takeovers, including food, beverages, and exclusivity. Limited dates are available.