FAQs

Arrival time for photos is 1hr prior to your reception time, this is for the bridal party only.  You’re more than welcome to take photos around the premises, please be mindful of any ceremony taking place or other functions during that time as well.

We provide complimentary parking at all our venues. Cars can be left over night, please be aware Navarra does not take any responsibility for any vehicle left overnight, or any time.

The Coordinators work on a rotating roster, so your specific Coordinator may not be present on your event day. Regardless of this, your Coordinator will prepare all relevant paperwork and will debrief relevant staff prior to your event day. On your event day there will be a member of the Coordination Team present between 9am-6pm who will oversee the set-up of your event. When you arrive at the venue, you will be introduced to your Operations Manager. The Operations Team are the ones who will look after you during your event.

We certainly can! Please discuss this with your Event Coordinator for more specific information.

We have no issue with you bringing in your own suppliers, however we do ask that you consult with venue staff prior to confirming any external suppliers to address any terms and conditions which you may need to be aware of. In addition to this, all external suppliers must hold current public liability insurance which they are able to provide proof of to the venue.

Each year we host an annual Menu Tasting event which we invite all our Brides & Grooms to attend. This is a ticketed event which does need to be booked in advance. Information is sent out by our Marketing Team in the lead up to each event.

Children between the ages of 2-9years will be provided with a 3-Course children’s menu at the reduced rate as noted on your booking confirmation. Please consult with your Event Coordinator for the specific menu available. Please note that this is only applicable to a package with Navarra catering.

Please refer your guests to arrive at the time that you have booked the commencement of your event. For example, if your event is scheduled to commence at 6pm, please put 6pm on your event invites. If you are unsure what time your event is scheduled to commence, please refer to your Booking Confirmation. You are required to provide a copy of your event invitation to your Event Coordinator to confirm the event start time.

Once you are assigned to an Event Coordinator, they will Coordinate your event up until your event date and are also able to assist you with all aspects of event styling. There is no need to source an external Event Coordinator.

Your Event Coordinator will reach out to you when it is time to come in and start the Coordination process, this is usually 6-8 months prior to your event. This may vary depending on the specific event requirements.

Bump in times can be confirmed with your Event Coordinator. This is ultimately dependent on what else is happening within the venue. Please refer to your Terms and Conditions for a guide to supplier access times.

Unfortunately, we do not allow collection the following day. All event items must be collected within the allocated bump out time. All events are allocated a complimentary 60-minute bump out which commences from the conclusion of the event.

If additional bump out is required, it must be pre-organized with your Event Coordinator to avoid additional charges post event. Pricing for additional bump out is listed in the terms and conditions of your booking agreement. Curzon Hall staff re-set each room for the next event and they are not able to begin this until suppliers have completed their bump out. If your suppliers are not able to complete their bump out within the allocated 60 minutes and additional bump out has not been pre-organized, additional charges will apply

Let’s Start Planning your special Event